Cooshie Tooshiez LLC
Customer Service Line: 435-994-9122
How discreet is our packaging?
Answer: Very discreet! Our cases have NO identifying logos or descriptions. Our shipping label says "CT Shipping Dept." Your CC Statements will say Cooshie Tooshiez LLC. We also offer for an additional fee, "Super discreet double packaging" This insures that your items will not be seen, even if couriers don't treat your order with the care they deserve. In some instances our supplier Rearz in Canada will drop ship items we do not have in stock so we can continue to serve our customers. There will be a very small typed description of "briefs" for these items. The good news is, if you order through us you will not have any extra Foreign Transaction Fee's.
Where do you ship and when do you ship?
Any where in the USA. We hope to offer options in other countries in the future.
Your order will ship on the following business day of your order. If you order Friday, Saturday, or Sunday your order will ship Monday morning. We may ship orders same day if they are received before 10 am Mountain Time. We cannot guarantee this, but we will try to ship same day. These processing times apply to all shipping methods including faster expedited shipping. Please consider this when choosing 3 day 2nd day, and next day air shipping.
How do I get coupon codes?
See our ambassadors on Instagram and Twitter. We have over 8 Ambassadors now and we really appreciate all they do for us and for the community. You can also send us a message if you don't see any advertised discount codes and we will see what we can do.
Why can't I get through on the phone?
Our Customer Service Hours are Monday-Friday 9am-5pm, Mountain Standard Time. If we do not answer, please leave us a message. It will be easier for us to get back to you if we know why you are calling. If you are calling from a RESTRICTED number we will not answer! Please leave us a message with the number you can be reached. This is for the safety and well being our our Customer Service Reps. You can also send us an email, this is the best option after hours. We watch our email closely and can sometime get back to you outside our typical hours.
We have our super stack plush pack available in limited quantities and the pack offers the newest latest and greatest on products that are currently available. WE DO NOT HAVE FREE SAMPLES. Please dont ask. We will not respond to such requests.
We hope you will enjoy your shopping experience. If anything is not working on the site, please contact us so we can get it changed immediately!
Thank you for your visit today.